Philips had never before undertaken an effort to consolidate all of its corporate knowledge assets in a single repository. Because of the wide-spread dispersion of its documents, some of the difficulties encountered by the enterprise included version control issues, duplication of effort and outright loss of documentation. Adding to the difficulty, documents were located on isolated hard drives in various office locations, even (as was later discovered) on computers which were no longer in use.
The Cyberscribe Solution
Cyberscribe worked with several teams to track down and recuperate various types of product and project documents. Once these had been found, we designed and implemented a document management system to create a controlled versioning environment for over 400 design documents, deployed for use by more than 100 engineers across several geographical locations. Our simplified documentation process significantly increased the reliability and accessibility of engineering data and played an instrumental role in setting global standards for document management at Philips Global.